We guarantee your satisfaction. All of our products come with a no fuss guarantee.
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within seven days of receiving your goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within seven days of receiving your parcel.
More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
If the products that you have purchased are unsuitable you may return them for a full refund or replacement, however you will be resposnsible for the delivery cost of the returned products.
If the product is faulty or damaged we will be happy to replace it.
Please let us know in writing about any damages or incorrect orders within 7 days of recieving your order.